Dental clinic and dental group management software in Saudi Arabia
A dental clinic in Saudi Arabia runs on three things: NPHIES for insurance, e-invoicing with the tax authority, and an Arabic clinical record the regulators ask for. Dentolize is built around all three from the ground up, for dental clinics specifically, with a team in Riyadh.
What is different in Saudi Arabia
Most dental patients in complexes are insured, and crowns, implants and orthodontics need prior approval before they start. The invoice is not issued and then sent; it is cleared at the moment it is issued. And the chart, the prescription and the consent form in Arabic are not optional. This page is about those things specifically.
NPHIES: eligibility, approval and claims from inside the visit
Eligibility is checked at check-in against the saved policy, so reception knows the coverage and co-payment before the patient is seated. The prior approval for a crown or an implant is sent from the treatment plan itself with the x-rays, and the answer returns to the same place. The claim is submitted from the invoice with tooth, surface and code, tracked to the bank transfer, and rejections are classified by reason.
- Eligibility and co-payment at reception
- Prior approval from the treatment plan with x-rays
- The claim by tooth and surface from the invoice until the money arrives
- Rejections classified by reason per insurer
- A price list and approval rules per insurer in the system
E-invoicing: clearance is part of issuing
Phase 2 of e-invoicing means the invoice is cleared with the Zakat, Tax and Customs Authority at the moment it is issued, with a QR code and cryptographic stamp. In Dentolize that happens inside what reception already does: the insurance share and the patient share on the same invoice, tax on the taxable part, and the credit note linked to the original invoice.
An Arabic tooth chart and a record that passes inspection
A tooth chart in standard numbering and by surface, the clinical record, prescriptions and consent forms in Arabic, and English for the dentist who prefers it, on the same account. Every opening and edit is recorded by user name, which is what is asked for at any inspection visit.
Built for multi-branch dental groups
One patient file across branches, so an orthodontic patient who started in Riyadh continues in Jeddah. Treasury, stock, an NPHIES code and an invoice sequence per branch, permissions that follow the branch, and a group report on the same metrics.
A team in Riyadh
Our Riyadh office covers training and support in the Kingdom and the Gulf, in Arabic. Support on a WhatsApp group per clinic all day every day, an account manager who knows your setup, and on-site training for large groups.
Riyadh: The Garage, Prince Turki bin Abdulaziz Al Awwal Road+966 50 265 8794
How the subscription is priced
The subscription is priced by number of branches and users, with no fees per patient, appointment or invoice. Training, data migration and the account manager are included. Because a three-branch group is not a one-chair clinic, we price it precisely for you in a short call after we have seen your clinic.
Frequently asked questions
Is Dentolize connected to NPHIES?
Yes. Eligibility, prior approval and claims go through NPHIES from inside the visit for clinics registered on it, and each insurer has its price list and rules in the system.
Are invoices cleared with the Zakat, Tax and Customs Authority?
Invoices are cleared at issue under phase 2 with a QR code and cryptographic stamp.
Are training and support in Arabic?
Yes, from our team in Riyadh, on WhatsApp all day, and on site for large groups.
How long does go-live take for a multi-branch group?
Weeks: setting up branches, NPHIES codes and price lists, migrating patients and open orthodontic cases, and training on your own data.
How much does the subscription cost?
It depends on the number of branches and users, and we prefer to calculate it precisely after seeing your clinic in the demo rather than quote a general figure that does not match your case.
See it on your own clinic
30 minutes on how your clinic actually works. We call you back within 24 hours.