The things that must be yours

A clinic’s procedure catalogue, prices and forms are not configuration details. They are how it works, and a system that makes them hard to change slowly reshapes the clinic around itself.

  • Procedures and conditions, with your own names and codes
  • Price lists — standard, insurance, per-company, per-branch
  • Consent forms and questionnaires built without a release
  • Invoice, prescription and lab order templates with your branding
  • Referral sources, tags and anything else you want to report on later

Automations are settings too

The rules that make the clinic run without anyone remembering — reminders, recalls, task routing, feedback requests — belong with the rest of the configuration, editable by the people who understand the clinic.

  • Messages triggered by appointment, payment or lab events
  • Patient reminders for appointments, recalls and balances
  • Task routing when something changes state
  • Timing and channel per rule, in Arabic or English

Per branch, where it should be

In a group, some settings are shared and some are genuinely local. Getting that split wrong is what makes multi-branch reporting stop being comparable.

  • Shared: procedures, price lists, forms, templates, automations
  • Local: working hours, rooms, staff, treasury, registration details
  • A new branch inherits the shared set on day one
  • Advanced settings for numbering, currency, tax and defaults
Branch-level settings in Dentolize, with transfers and rules held per branch rather than once for the whole group

Who configures the clinic

Configuration should belong to the people who run the clinic, not to a support ticket.

Clinic managers

Changes prices, forms and rules without waiting for anyone.

Owners

Keeps definitions identical across branches so comparisons hold.

New branches

Opens with the shared configuration already applied.

By hand, and with Dentolize

Software you cannot configure is software you work around.

Doing it by hand

  • Prices changed by support ticket
  • Forms printed from a template file
  • Reminders sent manually
  • Each branch configured separately
  • Reports that do not compare

With Dentolize

  • Price lists edited by the clinic
  • Forms built and versioned in the system
  • Automation rules, set once
  • Shared settings inherited, local ones per branch
  • One set of definitions across every location
Questions

Settings — frequently asked

Can we set our own procedure list and prices?

Yes, including per-insurer and per-branch price lists, edited by the clinic rather than through support.

Can we build our own forms?

Yes. Consent forms and questionnaires are built and versioned in the system, without waiting for a software release.

Are automations configurable?

Yes — which event triggers them, the timing, the channel and the language.

What is set per branch rather than centrally?

Working hours, rooms, staff, treasury and registration details. Procedures, price lists, forms and templates are shared so that reporting stays comparable.

Does a new branch start from scratch?

No. It inherits the shared configuration on day one, which is most of what opening a branch used to involve.

See Settings on your own clinic

Thirty minutes on how your clinic actually runs, not a generic slideshow. We will call you within 24 hours.

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