Front desk
Stops being the person who has to ask, because the link does it.
Online payments
Online payments for dental clinics
The best moment to collect is while the patient is still thinking about the treatment. That is rarely the moment they are standing at a card machine, which is why a link that reaches them where they already are collects more than a terminal does.
Online this month$184,300
Success rate98.2%
Avg. settlement1.4 days
Generate a payment link
pay.dentolize.com/i/292-BANCopySend on WhatsApp
Links carry the invoice, expire on payment, and settle straight to the branch account.Recent payments
madaBalsam Al-Najjar$819Settled
VisaArwa Idrees$1,000Settled
Apple PayLutfi Al-Alawi$828Pending
A link, not a terminal
A payment link sent over WhatsApp can be paid from the car park, from home, or by the family member who actually pays. It also works for deposits, for instalments and for the balance left after insurance, none of which fit neatly into a card machine at the desk.
- Links sent over WhatsApp or SMS from the invoice itself
- mada, Visa, Mastercard and Apple Pay
- Deposits taken at booking to hold a slot
- Part payments and instalments against one invoice
- Paid by whoever holds the phone, not only the patient in the chair
The invoice settles itself
A payment that does not reconcile is a payment somebody has to chase twice. When the link belongs to the invoice, the invoice knows when it was paid, and so does the treasury, the commission calculation and the dashboard.
- Payment posts against the invoice automatically, with the reference
- Treasury and branch accounts updated without re-keying
- Receipts issued and sent immediately, with a QR code
- Doctor commission recalculated from the collected figure, not the invoiced one
- No end-of-day spreadsheet reconciling the gateway against the ledger
What it changes about collection
Clinics that move to links do not usually collect a different amount; they collect the same amount sooner, and chase fewer people for it. The visible change is in the ageing of outstanding balances rather than in revenue.
- Outstanding balances age more slowly, because paying is easier than remembering
- Deposits reduce no-shows on high-value appointments
- The awkward conversation moves from the desk to a link
Who benefits
Payments touch the front desk, the finances and the patient, and each of them wants something different from it.
Finance
Reconciles nothing by hand: the gateway and the invoice are the same record.
Patients
Pay from their phone, in instalments if agreed, without carrying a card to an appointment.
By hand, and with Dentolize
Cash and a card machine work until the amount is large or the payer is not in the room.
Doing it by hand
- Payment only at the desk
- Gateway reconciled manually
- Deposits rarely taken
- Receipts printed and lost
- Commission calculated on invoiced amounts
With Dentolize
- A link paid from anywhere, by anyone
- Payment posted against the invoice automatically
- Deposit at booking on high-value slots
- Receipt sent instantly with a QR code
- Commission from what was collected
Free tools
Try it free
Runs in your browser, no sign-up, and nothing about your patients leaves it.
Questions
Online payments — frequently asked
What payment methods can a dental clinic accept online?
mada, Visa, Mastercard and Apple Pay through the connected gateway. Which are available depends on the gateway and the country.
Can we take a deposit when the appointment is booked?
Yes, and on high-value or long appointments it is the single most effective thing a clinic can do about no-shows.
Does the payment reconcile with the invoice?
Yes. The link belongs to the invoice, so the payment posts against it with its reference, and the treasury updates without anyone re-keying it.
Can patients pay in instalments?
Yes, as part payments against a single invoice, with the remaining balance visible on the patient record.
Is the payment link secure to send over WhatsApp?
The link opens the gateway’s own hosted page; card details are entered there and never touch the clinic or the message.
See Online payments on your own clinic
Thirty minutes on how your clinic actually runs, not a generic slideshow. We will call you within 24 hours.