Front desk
Confirmations, reminders and document requests handled without a phone ringing.
WhatsApp bot
WhatsApp bot for dental clinics
Patients already message on WhatsApp. The bot answers them there — booking appointments, confirming them, sending invoices and prescriptions — so your front desk stops chasing people one message at a time and starts receiving them.
MDMostafa DawoudWednesday please
NANourah Al-AmriDo you do implants?
FKFaisal KamalHow much is whitening?
HMHuda MansourThanks, see you Sunday
Mostafa Dawoud · WhatsApp
Hello, can I book a cleaning this week?09:02
Of course. Wednesday 2:45 pm or Thursday 10:00 am?Dentolize bot · 09:02
Wednesday please09:03
Booked. Confirmation and location sent ✅Dentolize bot · 09:03
Type a message…➤
Booking and confirmation without a phone call
A patient asks for an appointment, the bot offers real free slots from your calendar, and the booking lands in the schedule with the room and doctor already set. Confirmation and location go out immediately, in the patient’s language.
- Free slots read from the live calendar, not a contact form
- Confirmation with time, room and location
- One-tap confirm or reschedule before the visit
- Waiting list offered automatically when a slot frees up
- Arabic and English conversations, set per patient
Reminders, recalls and follow-up that run themselves
Set the rule once and it applies to every patient: a reminder the day before, a feedback request after the visit, a recall six months later, a birthday message. Nobody has to remember to send them and nobody has to send them one at a time.
- Reminders 24 hours before, with confirm or reschedule
- Aftercare instructions and a feedback request after treatment
- Recalls for the next check-up, scheduled from the last visit
- Campaigns to a filtered patient list, not a bulk blast
Invoices, prescriptions and records on request
A patient can ask the bot for their invoice, their prescription or their next appointment and get it instantly, with a QR link that opens the live document. Every one of those is a call your reception no longer takes.
- Invoice link, payable online
- Prescription sent to the patient or their pharmacy
- Appointment details and clinic location on demand
- Handover to a human when the bot cannot answer
Who the bot actually helps
A WhatsApp bot is often sold as a patient feature. In practice it is a front-desk feature: it removes the work rather than adding a channel.
Patients
Booking, rescheduling and fetching an invoice in the app they already use, at any hour.
Owners
Fewer no-shows, faster collection, and a record of every message sent against the patient file.
Messaging by hand versus a bot
Most clinics already use WhatsApp. They just use it manually, one conversation at a time.
Doing it by hand
- Reminders typed out individually
- Bookings transcribed from chat into the diary
- Invoices emailed on request
- Recalls remembered, or missed
- No record of what was sent
With Dentolize
- Reminders sent automatically before every visit
- Bookings written straight into the calendar
- Invoice link sent instantly when asked
- Recalls scheduled from the last visit
- Every message logged against the patient
Free tools
Try it free
Runs in your browser, no sign-up, and nothing about your patients leaves it.
Questions
WhatsApp bot — frequently asked
Does the WhatsApp bot use the official WhatsApp Business API?
Yes. Messages go through the official Business API, so templates are approved and your number is not at risk of being blocked the way an unofficial integration would be.
Can patients book an appointment through WhatsApp?
Yes. The bot offers real availability from your calendar and writes the booking into the schedule with the room and doctor assigned.
Is it available in Arabic?
Yes. Conversations, templates and the documents the bot sends are available in Arabic and English, and the language is set per patient.
What happens if the bot cannot answer?
The conversation is handed to a person, who picks it up in the same inbox with the full history and the patient file beside it.
Can I send a campaign to specific patients?
Yes. Filter the patient list — by treatment, by last visit, by branch, by tag — and send to that list rather than to everyone.
Keep going
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Read moreSee WhatsApp bot on your own clinic
Thirty minutes on how your clinic actually runs, not a generic slideshow. We will call you within 24 hours.